Shipping Information Please contact NY Audio Repair™ by phone or e-mail prior to sending any equipment for service. It is important for us to be notified in advance, for shipping and insurance preferences. This is for your protection, as well as ours. When possible, units should be sent with the original manufacturer's carton and packing material. We recommend double-boxing all items. Feel free to contact us if you require instructions for safely packing your electronics. Do not send equipment packed with any styrofoam peanuts. All parcels must be fully insured to and from NY Audio Repair™. Items deemed by us, to have inadequate packing, will be repacked and boxed at our expense. Please inform NY Audio Repair™, either by phone or enclosed note, of any physical or cosmetic damage to the unit. Any and all noticeable defects will be noted on our invoice.